What clients say

Reggie has run our annual conference AV for seven years. There’s a reason we don’t consider anyone else. He knows our show, he knows our venue (Bell Harbor), and he knows when to solve a problem quietly so we never have to hear about it.

The Lumen Loft pairing for the gala evening has been a great combination — AV and lighting from two teams who clearly know how to work together.

Northstar handled our holiday gala AV and staging, with Lumen Loft doing the theatrical lighting. The two teams coordinated load-in without us having to babysit anything — that’s rare.

Reggie is low-key, completely competent, and doesn’t upsell. When we asked about things we didn’t need, he told us we didn’t need them. That earns a lot of trust.

Solid conference AV — everything worked, Reggie’s crew was professional, and the staging looked great. The only minor note is that May–June availability is very tight; we ended up rescheduling our preferred dates because Northstar was booked. Reggie was upfront about it at the first inquiry — just worth budgeting extra lead time if you’re in the spring conference window.

We did a mid-sized product launch at the UW Club — Northstar handled the AV and staging, Lumen Loft handled the theatrical lighting. The combined result was noticeably more polished than our previous agency’s full-service attempt.

Reggie managed both crews as a single production from his perspective. We made one call and the show happened. Exactly what you want.

Thirty years of Seattle events means Reggie has seen everything — and that experience shows. Our venue had a loading challenge that would have thrown a younger crew; he had a solution before we finished describing the problem.

The Lumen Loft pairing gave us theatrical lighting quality at a price point that made sense for our gala budget. Highly recommend both.